people make the difference

Akshay joined the PMC Engineering team in Nov 2021. He has more than 8 years of experience as a full stack developer and has experience working in different domains.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Senior Software Engineer at Cloudester Software LLP

• Module Lead at PMC India

Akshay loves to spend his time exploring the internet and watching movies. He also loves to be active by walking and cycling.

Chirag joined the PMC Engineering team in December 2022. He has more than 10 years' experience as a full stack developer, and has the skills to quickly acquire and apply new technologies. Chirag has excellent analytical and problem-solving skills.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Software Engineer at Tech Elecon Pvt. Ltd

• Senior Dot Net Developer at Luxsh Tech Pvt. Ltd

• Senior Software Engineer at PMC Retail.

Chirag spends his time in the countryside and exploring the local cuisine. He loves watching cricket and going to the movies.

Deepa, like any other graduate, entered into the world of technology with an awestruck mind. As someone who had a strong foundation of designing and building innovative and technically creative solutions for products and projects, Deepa was welcomed into the PMC Retail family in March 2018.

In the last 5 years with PMC, Deepa worked her way up to the role of a Delivery Lead, building on a strong retail domain knowledge bank. With a passion to bring the best to the table, be it technical solutions, techno-functional pieces or business practices, Deepa has worked and lead various projects, striving for and achieving great results.

Since collaborating with Retail247 in July 2023, Deepa looks after the partnership from a delivery perspective alongside Ben and John. She is continuously motivated and learning from her supportive team, always a student for life.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Software Engineer at Investis Digital

• Senior Software Engineer at PMC Retail

• Module Lead at PMC Retail

• Customer Delivery Lead at PMC Retail

A true Harry Potter fan at heart, Deepa always looks forward to re-reading the HP books for the millionth time! She also enjoys catching up on sleep at any given chance, and getting lost in the world of fiction via books or an occasional web-series. Deepa likes to experiment in cooking, leaving the fate of the end results to the taste-buds of any adventurous foodie.

With a passion for technology, a proven track record in technology leadership and as someone who strives to be a driving force to achieve technical excellence, Milind Kolte joined PMC as Technical Lead in July 2021.

Milind has over a decade of experience and expertise in designing and developing automated solutions in different business domains, utilising his technical expertise in collaboration with cross-functional teams.

He serves as a subject matter expert in his current role, providing guidance and solutions for intricate technical issues. Furthermore, he is instrumental in defining the technical architecture to align with the organisation's objectives and industry standard best practices.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Team Lead at Helios Solutions

• Technical Lead at PMC Retail

Milind typically dedicates leisure time to activities such as reading books (including novels, horror and astronomical science genres), exploring sci-fi online blogs, enjoying movies or embarking on adventures to new destinations.

Rohan joined the PMC Engineeering Team in April 2021. He's technically hands-on in .NET technology and has over 4.5 years of experience in working in different domains.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Junior Software Developer at Odysseus Pvt. Ltd

• Junior Software Developer at RevoKarmaHub Services Pvt. Ltd

• Software Engineer at PMC Retail

• Senior Software Engineer at PMC Retail

A dedicated pizza lover, Rohan loves listening to music and drawing. He also spends time going on walks, watching films and trying out street food.

Martin began his career with The Burton Group and progressed through the IT ranks before joining Debenhams as Retail Systems Manager. Martin then spent four years at Burberry, managing IT for the UK and European retail operations where he implemented systems and process change across Europe. He joined Harvey Nichols in 2003 as Head of IT, before being promoted to the main Board as IT & Logistics Director. He was then promoted to Group Retail Operations Director and took direct responsibility for the Harvey Nichols stores outside London as well as the online channel and a watching brief over the international license stores. He joined Itim Software in 2011 as Operations Director working on Omni-channel and Future Store projects before joining NCR in 2014, as Managing Director for Department Store and Specialty Retail, EMEA. Involved in many large scale and customer focused projects Martin brings a real world thinking, pragmatic approach to innovation and strategy.

• Technical roles at The Burton Group & Debenhams
• IT Lead for Burberry Retail at UK & Europe
• IT & Logistics Director at Harvey Nichols
• Group Retail Operations Director at Harvey Nichols
• Operations Director at Itim Software
• Managing Director, Department Store & Specialty Retail EMEA at NCR
• CEO and Co-Founder at Retail247

Running, badly. Golf, averagely. Cycling, with effort. Badminton, used to play well when younger. Martin will give most things a go.

With a successful track record in leading end-to-end delivery of complex projects, Theresa is an accomplished IT and business change project manager. In senior IT management since 1997, Theresa embraced many roles during her time at Debenhams. From IT service and project management to the Ecommerce team, she has built a successful career in the transformation of people, processes, and technology. Theresa brings a collaborative style and excellent leadership skills to build high performance teams within Service Centre, Epos Support, Account Management and Project Teams. Theresa is adept at consulting with stakeholders to engage support, drive new concepts and develop sustainable, cost effective solutions to the retail industry.

• Senior IT management roles for 18 years, managing and building high performance teams within Service Centre, Epos Support, Account Management and large scale projects at Debenhams
• Project Manager at Retail247 for 4 years
• Project managed many IT solutions including POS, Ecommerce, B2B and full ERP
• Head of Change at Retail247

Theresa is known for being the office ‘feeder’ as she has a passion for baking, but she, allegedly, balances this with her love for exercise. Theresa always aims to be her best self and to make a positive impact on those around her. Let’s not even talk about leaving her favourite shoes on the train.

A first-class graduate in Computing, John is a technical expert with a deep understanding of retail requirements. Starting his career with development roles at Simply Trading (B2B platform) and Big Pink (web agency), John joined Harvey Nichols as Development Manager to lead many internal solution delivery projects during a period of extensive business change. Further development roles with McLaren and Selfridges led to a technical R&D role with Itim Software where John built components to enable Omni-channel execution. John then joined Retail247 as lead Technical Consultant and brings flamboyant technical creativity to any project.

• Technical roles with Simply Trading at Big Pink and McLaren
• Technical Lead at Harvey Nichols
• Senior Development at Selfridges
• Technical R&D at Itim Sofware
• Head of Innovation at Retail247

Where to start? You need to meet him.

Rebecca has spent over 20 years in retail IT developing and creating brands for technologies and applications with a core focus in delivering best of breed solutions and services coupled with a high ongoing level of service and support. With a client led consultancy approach, Rebecca’s success is providing solutions that deliver ongoing business benefits and strong ROI. Rebecca is passionate about working with clients to produce excellent retail experiences. This is done through a combination of having a true ‘partnership’ with her clients to understand their challenges and requirements completely, innovation, and the full support of her wider team - all coming together to ensure that success is the end result. Of course to do this you also need a love of everything retail, wine, food, fast cars and rainbows – you don’t build 20 yearlong relationships just talking about retail systems now do you.

• Display Designer at Harvey Nichols
• Media Buyer at HJSW
• Owner Retailer at RSVP
• Account Director at DigiPoS
• Account Director at Box Technologies
• Head of Business Development at Retail247

Bex is the social butterfly of the team. Her special talent is her unmatched skills at getting a great crowd of people together. When she is not bringing people together, she loves to ski, dance around the kitchen, cook and eat. She is an avid fan of high-performance cars. She loves to visit Italy for the scenery, cars, food, and culture and hopes to one day travel on the Orient Express too.

Alan began his career working for the Sears Group when he joined a management training programme in the 1980’s. He gained experience in many different areas of the business, and his growing love of retail moved to the forefront of his thinking about the future. He moved into IT at the beginning of the 1990’s and became responsible for delivering a number of high-profile projects that demonstrated the growing importance of technology in retail. He has gone on to become the founder of 3 retail technology businesses, including Retail Assist. As a Non-Exec Director at Retail247, he is working with Martin Schofield to help create, implement and deliver the company’s future vision and growth strategy.

• Business Analyst and Project Manager at Sears Men’s and Childrenswear
• Project Manager at Adams Childrenswear
• Founder of Compass (Retail Associates)
• Founder, CEO and Chairman of Retail Assist
• Entrepreneur in Residence at University of Nottingham
• Non-Executive Director at Retail247
• Chairman of Clekt

Alan’s hometown is Nottingham and in addition to his non-exec roles, he loves his role as 'Entrepreneur in Residence’ at The University of Nottingham. Alan enjoys sailing, watching sport, long-distance walking and spends much of his leisure time in Cornwall, a place he’s loved since he was a child.

Working in France as a software engineer in the fintech and retailer domain, Alex gained experience in designing software to meet business analysts’ requirements and working in environments with significant technical challenges due to the high responsiveness and scalability of the software. He gained the ability to work under pressure whilst delivering robust applications, including an app he built for a French retailer to manage translation. Alex fosters a strong sense of responsibility to not only learn every component in technology but also in business. He is continuously learning new concepts and is motivated by discovering new knowledge and integrating this into his work at Retail247.

• C# (.NET) Fullstack (ASP.NET MVC) Developer at Bolden
• C# (.NET Web API) Fullstack (Angular 2) Developer at S-Money
• C# (.NET) Fullstack (ASP.NET MVC) Developer at Showroomprivé
• C# (.NET Core) Fullstack (Angular 5) Developer at Fortia Financial Solutions
• C# (.NET Core) Fullstack (Angular 9) Developer at Retail247

From France, Alex came to London with his girlfriend to immerse himself in the tech environment. Alex enjoys walking outside in the fresh air and watching all things Thriller. Visiting Japan was a childhood dream of his and it became his favourite holiday destination when he got to discover this part of the world and its culture.

Adibah joined Retail247 as a Business Analyst in 2018. She brings 6 years of merchandising experience working both at M&S and River Island where she worked closely with various teams including allocation, e-commerce, marketing, supply chain, suppliers and buyers. Since joining, Adibah has been focused on applying her merchandising system knowledge to help our development team shape and test Retail247’s Concessions Data Management Solution. She has been an instrumental asset to this project for a successful launch, working closely with Oasis and Warehouse to understand their product data and business requirements. Adibah brings her strong Retail and Merchandising background as well as her experience and knowledge of users’ needs in merchandising systems

• Merchandising at Marks & Spencer
• Merchandising at River Island
• Business Consultant at Retail247 - focus on ORIGIN and led deployment to Warehouse / Oasis
• Product Owner at Retail247
• Head of Product at Retail247

Adibah enjoys anything related to food and an occasional spot of DIY. She spends most of her free time pampering her 2 cats Simba and Nala.

Ellie started her career in a retail store and worked her way up to a management head office role. Her journey to the top has meant she has a broad understanding of retail best practice. Previously working in the Digital Team at Oasis, she was able to further build on her knowledge of retail and ecommerce. Ellie strongly believes in the need for continuous process transformation and thrives on fixing problems. She brings this knowledge of streamlining processes to her role at R247, focusing on the functional roadmap of our PIM solution, Origin. Ellie believes the key to success is determination mixed with not taking life too seriously. She finds inspiration in strong female roles such as Maggie Alphonsi and Lisa Simpson.

• Digital Trade and Operations at Oasis - assisted with the implementation of the Retail247 PIM solution, ORIGIN
• Digital Trade at Whistles
• Business Consultant at Retail247 - focus on the functional roadmap of ORIGIN

Ellie relocated from London to Devon to be closer to her family and the beach, but she’s born and bred in a small village near Swindon. Ellie loves to travel to Italy, visiting different cities and looking at the beautiful sites with a slice of pizza in her hand. A star baker, Ellie also loves to spend her free time walking in the countryside and watching or reading murder mysteries.

With over ten years’ experience in retail, Donna brings a wealth of project management knowledge to the Retail247 team. Donna gained her PRINCE2 and APMP and built up experience in delivering projects across ecommerce and retail. Donna adds structure, knowledge, and a little fun to the team. The variety of work and the differences in clients keeps Donna on her feet, helping teams to deliver and celebrate success. Donna’s key to success is to always be your best self and be proud of what you have achieved.

• Data Product manager at The REaD Group plc
• Business change Project manager at The REaD Group plc
• Head of group projects at The Data Agency
• IT Project manager (Retail/Ecommerce) at Debenhams plc
• IT Portfolio Manager at Debenhams plc
• Business Consultant at Retail247
  • Warehouse, Oasis – GDPR
  • Leyland – rollout business training
  • REISS – RFID rollout to stores, IT project manager for store openings (international & UK), Omnichannel

Donna once swapped the Jimmy Choos and fancy handbags for a backpack and flip flops to travel the world. She experienced the unspoiled sites of Cambodia, the cultural diversity of India, and the quality wine and steak of Argentina. In her spare time, she enjoys yoga, swimming, and fine wine.

Spending 12 years on the shop floor, Katya has a sound understanding of the processes and methodology behind managing a successful retail business. Evolving to become a highly respected Business Analyst and Test Manager with 12 years’ experience, Katya has a track record of successfully managing projects. Her lateral thinking and process skills have allowed her to exceed expectations across multiple delivery teams. Retail247’s diverse, close-knit team often feels like family to Katya. She welcomes having visibility of all aspects of the business and the flexibility to work on multiple projects so no two days are the same. Katya thrives in meeting new teams and building relationships in order to guarantee delivering results. Katya strives for knowledge in any avenue she explores and aims to do everything to the best of her ability. Her supportive team motivates her to continuously learn and develop. Her key to success is clear and concise communication.

• 10 Years retail experience at Jaeger
• Retail Business Analyst at Retail247 for 5 years
• Implemented many IT solutions including Clienteling, Customer Service tools, POS / Mobile POS, Intranet and full ERP
• Supporting Business Analyst on omni-channel and dropship projects for Reiss

A Cheshire girl at heart, Katya has been living in London for 12 years. She loves the diversity of the city and makes the most of her surroundings by finding new and unusual things to do in her spare time. A talented musician, Katya loves to dance and walk, but when she’s not on the move you will find her reading (or in the pub).

Lucy began her career in marketing while still completing her Fashion Marketing degree at Southampton Solent University, taking on an internship at Proximity, a clienteling solutions business. In 2020, she began working for both Proximity and Retail247, gaining hands-on experience and building her knowledge across the tech and retail sectors. After a year balancing both roles, she joined Retail247 full-time, where she has since led the company’s marketing efforts. From launching Retail247's presence at trade shows for the first time to significantly growing our social media audience, Lucy has played a key role in elevating the business's visibility and outreach.

• Marketing Intern at Proximity Insight
• Marketing Assistant at Proximity Insight
• Marketing Executive at Retail247
• Marketing Manager at Retail247

After four exciting years living out her dreams in London, Lucy has returned to her roots in the South West and now calls Cheltenham home. In her free time, she loves getting lost in a good book and exploring new creative hobbies. When it’s time to unwind, you’ll likely find her indulging in her ultimate guilty pleasure: reality TV.

Sue progressed rapidly through her 7 years at Leyland SDM moving up through store management and eventually splitting her role 50/50 between the retail ops and merchandising teams before being invited into the Microsoft Dynamics AX project where she discovered her passion for software testing.

Sue assisted in the implementation, development and roll out of the AX ERP system in Leyland SDM. Believing it is vital to have a solid business process and understanding behind any system to reap the most rewards from it she provided continued support and training whilst developing processes, reports and audits for retail operations to help increase stock accuracy and reduce loss.

• Retail & Merchandising Assistant at Leyland SDM
• Store Management at Leyland SDM
• Microsoft Dynamics AX SME at Leyland SDM
• Junior Analyst at Retail247

You'd have to meet Sue to get to know her.

Luke has a deep passion for learning – discovering the latest techniques and thinking how best to incorporate modern features into projects. His prior annual work placement allowed him to gain crucial real-world experience and expand his knowledge of platforms, frameworks and languages. He is keen to help develop robust, expandable software that is easy to use in addition to tacking challenging problems.

• Software Engineer at TATA Steel UK
• Junior Developer at Retail247

Luke likes to balance his time between working on his own personal mobile application, enjoying long country walks, and teaming up with friends to play the latest video games. He is also a keen aviation enthusiast, hoping to attend more air shows in the future.

Liam’s love of the retail industry began when he joined Retail Assist as a Trainee Analyst in 2018. He had limited retail experience working at the Co-Op on the shop floor as a teen, but it was only when he started at Retail Assist that he was blown away by how much work goes on in retail behind the scenes. After being at Retail Assist a year, he was moved into a Junior Business and Solution Analyst Role. 

Every job Liam has had within retail has centred around interacting with people. He loves working with others and forging new relationships. He has a natural ability to see most things from a user’s perspective – something that has really stood out to colleagues during his career. Considering the usability of a product when hitting the requirements is something that is always at the forefront of his mind.

• Trainee Retail Analyst at Retail Assist
• Junior Business and Solution Analyst in 2019
• Business Analyst at Retail247

Liam is a sporty member of the Retail247 team, regularly playing badminton and squash and going out for runs. He is a huge fan of football and in particular, Tottenham Hotspur. If he’s not at the game itself, he’ll be watching at home and shouting at the TV. If the football isn’t on and he’s not out for a drink with friends, his favourite place to be is on the sofa with his fur baby.

Ellie graduated the University of Manchester with First Class Honours degree in BSc Fashion and Textile Retailing in 2017. After completing her degree, she started her career in Buying at Debenhams and went on to lead the Buying team of the Mountain Warehouse footwear department, before joining Retail247 in 2022 as a Junior Business Analyst.

With over 5 years’ experience in the retail industry, she has developed a broad and holistic understanding of the market and customer. Through her career she has had the opportunity to work closely with internal stakeholders, such as merchandising, marketing, ecommerce, supply chain and external suppliers and retailers, cultivating strong working relationships and a full end to end understanding of retail business processes.

• Buying at Debenhams
• Buying at Mountain Warehouse
• Business Analyst at Retail247 – focused on consultancy projects
• Business Consultant at Retail247 – focused on consultancy projects
• Head of Service Delivery at Retail247

Ellie loves to travel, visiting new countries and cultures. She was lucky enough to go backpacking before university, exploring New Zealand, Australia, Fiji and Thailand, and did a spot of bungee jumping and sky diving along the way. On a normal weekend she can be found exploring new corners of London, watching live music or possibly in the pub.

Renny began his career working for a local shoe company as a computer operator working on an IBM System 34. He then worked in the Chemical Industry for Scott Bader, firstly as an operator and subsequently moved into programming. After that, Renny worked in the Truck Industry for 10 years before making a career swivel to work in the Retail sector with Grantfort Computer Systems, which then merged with Retail Assist. Renny has worked with many high profile clients over the last 22 years and jumped at the chance to work with Martin and the Retail247 team.

• Computer Operator at The Ward White Group
• Computer Operator at Scott Bader
• Programmer at Scott Bader
• Analyst Programmer at Scania Trucks
• Analyst Programmer at Volvo Trucks
• Analyst Programmer at Grantfort Computer Systems
• Implementation Manager at Retail Assist
• Business Consultant/Analyst at Retail Assist

Renny has a love of most sports and plays Golf regularly. He enjoys walking and cycling and has a love of Northern Soul music where he is even know to spin a few tunes at the weekend.

Aleena began her career in retail on the shop floor at Sports Direct. Even before she completed her First Class Degree in Computer Science at City, University of London, she was a great problem solver and enjoys tackling a challenge. Aleena thrives in a technological environment and therefore loves her role as a Software Developer at Retail247.

• 2 years’ experience as a Sales Associate at Sports Direct
• 1 year as a C# Fullstack (ASP.NET MVC) Developer at psi2000
• 3 years’ experience as s C# (.NET) Fullstack (ASP.NET MVC) Developer at Aethersys
• C# (.NET Core Fullstack (Angular 9) Developer at Retail247

Aleena is thrill-seeking member of the Retail247 team, often looking for the next big adventure. Aleena is also a huge Liverpool fan, never missing a game.

Stephen’s careers began as a Crew Member in McDonald’s before he began his Computer Science degree at the University of Liverpool. Alongside his degree he worked for Boots as a Picker/Packer for online orders during the pandemic. After achieving his First Class degree he began working as a Software Developer in fintech before joining the Retail247 team.

• Crew Member at McDonald’s
• Picker/Packer at Boots
• C# Software Developer at BHDG
• Software Developer at Retail247

An adventurous member of the team, Stephen enjoys both free diving and scuba diving whenever the opportunity presents itself. He also enjoys working on software and mechatronics projects in his own time, including a machine that makes art from string!

Mike has many years of retail IT experience with a particular interest in Data Management and Business Insight and Analytics. Prior to working at Retail247, Mike worked for the John Lewis Partnership. His long career there means he has a wealth of experience of the product lifecycle and of supply chain.

• Buying Systems – Analysis and Development at John Lewis
• Business Data Library – Development and Support at John Lewis
• Business Intelligence Systems – Development and Support at John Lewis
• Technical Analyst at Clekt
• Data Analyst at Retail247

Outside of work Mike spends a lot of time as an unpaid taxi driver – ferrying his teenage sons to and from various activities. At other times he enjoys watching a variety of sports (living in Twickenham helps). He likes to keep fit by running – just not very far or for very long these days...

Marie has over 10 years of fashion Merchandising experience and has worked with everything from Halloween outfits at Tesco to haute couture at Net-A-Porter. The fundamentals of retail remain the same, but Marie’s exposure to working within multiple big retailers gives her a well rounded understanding of industry best practice. Whilst a Senior Merchandiser at Charles Tyrwhitt she spent a year away from the product to help build and deliver a bespoke system based planning tool. The project was a huge success and demonstrated first-hand how technology can have a vast impact on transforming the retail industry making teams and their processes more effective. Marie has been passionate about retail tech ever since which helps make her a great addition to the Retail247 team and their clients.

• Merchandising Graduate Scheme at Tesco
• Assistant Merchandiser at Net-A-Porter
• Merchandiser at ASOS
• Senior Merchandiser at Charles Tyrwhitt
• Senior Consultant at Flourish

Marie loves to travel and is very adventurous with trying new foods and restaurants (one of her most memorable meals was trying fugu in Japan). On Monday nights you’ll find her on the netball court trying to score some goals for her team. Her friends call her the Queen of Puns and bad jokes but in reality she just likes to try and make people smile.

Natalie has worked in the retail merchandising sector for over 6 years, noting the issues that merchandising teams face on a day-to-day basis with their in-house data management systems and stock control. Working across many retail management platforms has allowed her to fully understand requirements retail companies need to ensure the smooth running of their business. Her extensive merchandising career has allowed her to gain a wealth of knowledge, working within small start-up companies as well as larger established retailers, touching on all aspects of retail head office requirements.

• Senior MAA at FireTrap WDT
• Assistant Merchandiser at Jack Wills
• Senior Assistant Merchandiser at The White Company
• Junior Client Implementation Analyst at Retail247
• Client Implementation Analyst at Retail247

Natalie has an innate love of London and the hustle and bustle of her hometown. Outside of work, she loves roller skating – both street skating and indoor rinks. She also loves NY and Cuban salsa which has been a joy of hers for many years. Her passion for salsa has also allowed her to travel to various locations both in the UK and internationally, where she has enjoyed meeting others with a shared love of dance.

Ben joined the Retail247 Development team in May 2023. He has over 24 years of experience in his field, making him the ideal person to lead the team alongside John. 

Ben began his career as an Analyst Developer with Hicom Technology, growing to Senior Developer over 20 years in the healthcare sector. While at Hicom Technology, he dealt with hospital information systems for prestigious clients such as Moorfields Eye Hospital, Dubai and Sports Surgery Clinic, Dublin. After 20 years at Hicom Technology, Ben moved to Spirit Digital as Head of Development where he spent two years updating their CliniTouch product. Prior to coming on board at Retail247, he worked at Empactis where he was a Senior Consultant, setting and improving standards in their implementation team. 

 

• Senior Analyst Programmer at Hicom Technology
• Senior Software Engineer at Spirit Digital
• Head of Development at Spirit Digital
• Developer at Empactis
• Senior Development Delivery Consultant at Empactis
• Lead Developer at Retail247

When Ben’s not playing guitar in the band he’s a member of, he loves being active. He enjoys walking with his family, running, motorcycling and mountain biking whenever he gets the chance. 

Having started life in the Origin Implementation team, Lily has now segued into Customer Success and Sales, working alongside Theresa Stokes to develop R247's Client Services. Lily now manages the majority of R247's Origin clients and handles new business opportunities.

• HR Research Consultant at The People Deal
• Graduate Trainee at Retail247
• Customer Success Executive at Retail247

Outside of work Lily enjoys staying active by playing Waterpolo and going running. She also loves to catch up with friends at a pub quiz, or at a rugby match.

Becky recently graduated from the University of Nottingham with a BSc (Hons) degree in Biology. Having returned from six months of solo travelling, Becky is now keen to start her career.

• Administrative Assistant at British Gypsum
• Graduate Trainee at Retail247

Becky enjoys travelling and was lucky enough to enjoy six months of solo travel after university, venturing to New Zealand, Australia and South East Asia. Having moved to London at the start of 2024, Becky is excited to explore more of the city.

Duncan started his career at British Airways, joining their Graduate Programme after studying at Loughborough University. He spent 9 years working in various Sales & Marketing roles, managing major global sales channels and marketing programmes. Whilst travelling the world with BA, he also studied and obtained his MBA from Lancaster University. Duncan then moved onto American Express, manging many European airlines as merchant. Following his time in sales and marketing, Duncan moved into the IT industry by joining O2 (BTCellnet at the time), pioneering the first global mobile portal as a commerce platform. From there, Duncan went on to manage commercial terms for a small number of IT service companies before moving onto software focused on the financial services. He then decided to take a notable career change and move into the Supply Chain sector, utilising the indirect partner and channel experience he gained throughout his career. Duncan developed and grew the Partner ecosystem for LLamasoft, and then moved to Deposco, where he established the Partner Program in both the US and Europe. Duncan brings a wealth of knowledge in the Partner and Channel space ensuring that associated initiatives drive value and allow the ability to scale profitably.

• Sales & Marketing leadership roles at British Airways
• Global Channel Lead at American Express Card
• Commercial Director at Genie (part of BTCellnet)
• Sales Leadership roles at Getronics, Worksmart & SSP (all financial services & insurance software providers)
• European Lead for Partners & Channels at LLamasoft
• Vice-President International Alliances at Deposco
• Chief Commercial Officer at Retail247

Duncan is an avid sports fan who loves watching football, rugby, and cricket. An active gym-goer and a regular skier, he enjoys long walks, fuelled by his passion for geography. When he's not engaged in any of these activities, you're likely to find him relaxing in his local pub.

Vishwa joined PMC Test Engineering team in May 2021 through the Internship Programme. She is a Test Analyst with 3 years of experience in testing and have experience working in different Projects.

PMC provides R247 with software engineering & testing capabilities as an extension to the R247's Engineering Team.

• Internship at PMC
• Graduate Trainee at PMC
• Junior Test Analyst at PMC
• Test Analyst at PMC

Vishwa enjoys playing table tennis and is a national player. She also enjoys participating in a variety of sports, such as cricket and volleyball. She works with several NGO’S that promote animals since she adores animals, especially dogs. She also has a great love for food and enjoys experimenting with different recipes.

With over 13 years of experience in merchandising, primarily within fast-growing startups, Kim has cultivated a deep understanding of retail operations and cross-functional collaboration. After earning a BSc in Chemistry from the University of Newcastle Upon Tyne, she embarked on her retail career at Arcadia. She then played a pivotal role in establishing the merchandising function at Made.com, followed by senior positions at Sophie Conran and as Head of Merchandising at Piglet in Bed (one of Retail247's clients). Her passion lies in problem-solving and refining processes to support businesses as they scale.

• Assistant Merchandiser at Arcadia
• Senior Merchandiser at MADE.com
• Merchandising Manager at Sophie Conran
• Head of Merchandising at Piglet in Bed
• Business Consultant at Retail247

Kim enjoys exploring London's culinary scene, steadily working through a list of over 200 pinned restaurants, introducing the team to her favorite pubs. She has a not-so-guilty pleasure of Bravo reality TV shows.

Rudra joined the PMC engineering team with 4+ years of experience as a Functional and Automation Test Analyst. 
Skilled in Java, JavaScript, and open-source tools like Selenium, Appium, SuperTest, and Axios, he has built robust automation frameworks and integrated solutions with AWS and Splunk. 
His strong testing knowledge and passion for automation make him a valuable team asset.

PMC provides R247 with software engineering & testing capabilities as an extension to the R247's Engineering Team.

• QA Engineer at T-System Technologies
• Functional and Automation Test Analyst at PMC

Rudra loves to spend time walking and staying active. He also enjoys traveling and exploring new places, going on picnics with friends, and reading comics during his free time.

Jeny’s journey into design began with curiosity. During a university project, she had the opportunity to interact with real users — and that experience sparked something unexpected. What started as a simple assignment turned into a genuine passion for design.

With over 7 years of experience, Jeny has crafted clean, minimalist, and user-friendly designs, especially in the retail-focused solutions. Her work is driven by a strong sense of empathy and a love for creating intuitive solutions that make everyday experiences simpler and more enjoyable for users.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• UI/UX Intern at PMC
• Jr. UI/UX Developer at PMC
• Software Engineer - UI/UX at PMC
• Sr. UX/UI Designer at PMC

Jeny loves discovering cozy corners in different cities — perfect spots to sip coffee and pretend she’s making progress on her books. A proud foodie, she’s always on the lookout for her next great bite. Music is her lifeline — she genuinely can’t function without it. She also enjoys reading (even if her “to-be-read” pile keeps growing) and has a talent for binge-watching the most random, quirky shows.

Neetiraj became a part of the PMC Engineering team in June 2023. He possesses practical expertise in .NET technology and brings 4 years of professional experience. 
He is currently engaged in the retail domain and loves to explore the retail world while enabling the systems for great customer experience.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• System Engineer at Tata Consultancy services
• Software Engineer at PMC Retail

Passionate about riding bikes and exploring the countryside, he enjoys the thrill of adventure and discovering new landscapes. He also has a keen interest in geopolitics, staying informed about global affairs and their impact on the world.

Sarah joins us with 8 years of experience within a retail head office environment. She has worked in various roles across Merchandising and Business Analysis, giving her a great understanding of retail functions and processes. Sarah started her career as an Apprentice Merchandising Admin Assistant at Paperchase and gained experience while working towards a Business Administration qualification. Sarah held merchandising roles at ASOS, LK Bennett, and Runners Need before becoming a Business Analyst at Crew Clothing Company (a Retail247 client). There, she became the SME for product data processes, developing a passion for problem-solving and driving efficiency through process improvement.

• Merchandising Admin Assistant – Paperchase, ASOS, LK Bennett
• Assistant Merchandiser – Runners Need
• Business Analyst – Crew Clothing Company
• Business Consultant – Retail247

In her free time, Sarah enjoys unwinding with a good murder mystery or thriller. When she's not reading, you might find her paddleboarding or kayaking around Leigh-on-Sea. She's also a keen baker with a soft spot for sweet treats, finding joy in sharing her creations with others.

Seb supports Retail247 as online and marketing lead. Having worked in digital agency environments for over 20 years, Seb brings a confident, knowledgeable and structured approach to each project. With a strong business acumen, supported by his extensive digital experience, his project input is valued by brands and organisations both home and abroad. Seb has a track record of delivering tangible results which are always delivered using best practice brand and digital strategy as guiding principles.

• Director of New Black Agency

Seb loves a holiday and seeing the world with his wife and 6 year old son.

Amee joined PMC Engineering in 2019 and brings 13+ years of experience across software engineering, delivery, and technical leadership, including 4+ years in project and service delivery management. A results-driven, customer-focused leader, she is known for building high-performing teams and delivering scalable, high-quality solutions. Over six years at PMC, Amee has grown into a Delivery Lead with strong retail domain expertise, successfully driving complex projects and continuous improvement. Since December 2025, she has led delivery and collaboration alongside Ben, ensuring strong execution and partnership success. PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Software Engineer at Tata Consultancy Services
• Senior Software Engineer at Future Group India
• Senior Software Engineer at PMC Retail
• Module Lead at PMC Retail
• Customer Delivery Lead at PMC Retail

Amee enjoys spending her free time exploring the internet and listening to music. She has a passion for travel and loves immersing herself in different cultures and experiences. A true food enthusiast, she delights in experimenting with new recipes and exploring diverse cuisines.

Akshay joined the PMC Engineering team in Nov 2021. He has more than 8 years of experience as a full stack developer and has experience working in different domains.

PMC provides R247 with software engineering capabilities as an extension to the R247's Development Team.

• Senior Software Engineer at Cloudester Software LLP

• Module Lead at PMC India

Akshay loves to spend his time exploring the internet and watching movies. He also loves to be active by walking and cycling.

Anna recently graduated with a BSc in Fashion Marketing, which included a study-abroad year at Hong Kong Polytechnic University. Alongside her studies, she worked part-time as a Marketing and Social Media Assistant for a handbag company, gaining valuable experience in content creation, brand communication and customer engagement.

She is excited to bring the skills developed through this experience, as well as her previous customer service roles, to her new position as Client Services Executive at Retail247.

Outside of work, Anna enjoys fashion, film and digital photography. She also loves travelling and exploring new cultures, socialising with friends and discovering new bars and restaurants.

Robert graduated with a Bachelor's degree in Biology, with a final year project focused on bioinformatics, exploring the overlap between biological data and computer science.

Prior to this role, Robert worked as a Software Tester in the energy sector, gaining practical experience across the full testing lifecycle: writing test cases, logging and tracking defects, and working closely with development teams and product managers to ensure software met the standards expected of it.

In his spare time, he enjoys lifting weights at the gym, playing snooker with his friends, and volunteering at a youth group on Friday nights.

Having graduated with a Geography degree from UEA, Ben is excited to transfer the skills he learnt whilst studying and doing a placement year at Enterprise Mobility.

Ben loves engaging in a wide range of sports including golf, padel and running; alongside spectating using his season ticket at Crystal Palace F.C. On weekends, he can enjoys discovering new food spots in and around London.

With over 15 years of experience across operations, logistics, ecommerce and retail, Toby has built a career around improving processes, solving complex challenges and delivering exceptional customer experiences.

His previous roles include Senior Operations Lead at Seaspace International and Head of Operations at Piglet in Bed, where he has led operational teams across multiple business functions. Working closely with stakeholders, customers and suppliers, Toby drives efficiency and continuous improvement. He is passionate about understanding the root cause of problems and finding practical, scalable solutions that deliver long-term value.

Outside of work, Toby enjoys keeping active and can usually be found trail running, hiking, cycling or convincing himself that another gym session is a good idea! When he’s not outdoors, he can often be found in the kitchen experimenting with new recipes.